Answers for candidates, employers, and platform admins — plus billing, account, and privacy questions. Search below, or browse by category.
Four collections cover the questions we hear most. Every article is written by the team that actually runs the searches.
The six things people ask us most. Tap any question to expand the answer.
We answer every message from a real member of the Crimson team — no bots, no ticket black holes. We respond within one business day.
Open the chat widget in the corner of any page and talk to us in real time during business hours, 8am–7pm ET, Monday through Friday.
Start a chatPrefer email? Reach us at support@crimsontalent.com. Include your account or search ID and we'll route you to the right specialist.
support@crimsontalent.comSpeak with our team directly at +1 (888) 472-7466. Enterprise customers also get a dedicated account manager and a private Slack channel.
+1 (888) 472-7466